Training Solutions

For more information about our training programmes, click on the links below to see what courses we offer as well as our delivery methods. Whatever you need, we have something for you.

Introduction to F&I

Are you interested in pursuing a career in the Finance and Insurance industry but you are not sure what the job of an F&I entails? The Introduction to F&I workshop or online training programme provides an overview of the position .o.

National Credit Act

Employees or agents in the motor vehicle industry, who deal with specific matters provided for in the National Credit Act, are required to be compliant with the National Credit Act (NCA). The Institute of Bankers Forum (IOB) has introduced an exam which all employees and agents in the motor industry must successfully complete. Once completed, they will be issued with an NCA Identification card, and may then solicit and conclude deals on behalf of the credit provider.

Class Of Business

Class of business training is the generic training in respect of the various classes of business. It is governed by section 29 of the Board Notice 194 of 2017(the Act) and becomes operational on 1 August 2018. Representatives appointed on or after this date, must complete the class of business training prior to the rendering of financial services in those classes of business.

As an Inseta accredited training provider, FAIS Forward Academy offers Class of Business Training in the following classes of business:

  • Short-term Insurance: Personal Lines
  • Short-term Insurance: Commercial Lines
  • Long-term Insurance

Regulatory Examination Training

Representatives and Key Individuals who must write the regulatory examination can benefit from this training. We have face-to-face workshops as well as online training courses available for RE1 (Regulatory examination for Key Individuals) and RE5 (Regulatory training for Representatives). We work directly from the source documents namely the FAIS Act, the General Code of Conduct, Board Notice 194 of 2017 and other legislation to ensure thorough preparation for the examination and a lot of practical exercises and preparation material are included in the workshop. We also demonstrate proven study methods and techniques.

Insurance Qualifications (FAIS Credits)

FAIS Forward Academy is accredited with INSETA (INSETA Accreditation Number 130249) to provide the FETC Retail and Short-Term Insurance Qualifications.

Both qualifications are recognised by the Financial Sector Conduct Authority (FSCA) for Category 1 Financial Services Providers (FSP’s). Our training methodology consists of a combination of face-to-face learning and learner self-study. Learning will be mainly through self-study, but learners will have the opportunity to attend contact sessions throughout the year.

CPD Points

Representatives and key individuals must maintain the required competence to render financial services in the product categories in which the representative operates. The minimum CPD hours are set out in section 33(1) of the Board Notice 194 of 2017. CPD requirements became effective on 1 June 2018.

The number of hours to be completed by representatives and key individuals depend on the number of subcategories and product classes the representative and key individual provide financial services in.

FAIS Forward Academy is registered with the Institute of Bankers (IOB) to offer CPD Workshops.

POPI Training

POPI is the  Protection of Personal Information Act, often called the POPI Act.  POPI has strict regulations regarding the protection of personal information , and every company, regardless of size, type or industry must comply with these regulations.  Offenses are punishable, and depending on the nature of the offense, businesses as well as individuals offenders can be fined up to R10 million and can even be jailed.

Each business has 12 months (from 1 July 2020) to fully comply with this Act.  This means that ALL Businesses must be POPI compliant by 30 June 2021!
FAIS Forward Academy has partnered with ITS Support in order to provide you with much needed POPI Act awareness and implementation training
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